TAX DEBT CONSULTANTS LLC

Terms of Use

Effective September 17, 2026

These terms describe use of the Tax Debt Triage™ website operated by Tax Debt Consultants LLC, doing business as The Tax Debt Detective. A separately signed engagement agreement governs any professional services you purchase. These website terms do not replace that agreement.

1. Website information is not individual tax advice

Information on this website, including content by Carlos Samaniego, EA, NTPI Fellow, is general educational information. It is not a determination of your eligibility for any tax program and is not individualized tax, legal, or financial advice. Tax rules and agency practices can change, and your facts may materially affect the analysis.

Do not take or delay action solely because of website content. Individual recommendations require a review of relevant records and circumstances within an agreed professional engagement. Carlos's Enrolled Agent credential authorizes representation before the IRS; it does not make him your attorney or create an attorney-client relationship.

2. A request is not an engagement

Submitting an inquiry, scheduling a call, or receiving an automated confirmation does not create a client or representation relationship, reserve services, authorize access to tax records, or authorize us to communicate with an agency on your behalf. Services begin only after the applicable engagement requirements are satisfied, including an accepted agreement and any required payment and authorizations.

The current request form is a demonstration and does not send entries to our office. Please call to request services. Do not rely on its confirmation as proof of receipt.

3. What Tax Debt Triage covers

Tax Debt Triage is a fixed-fee diagnostic engagement intended to investigate the agreed tax accounts and provide a written diagnosis and Rescue Plan, followed by a Case Review meeting. The signed agreement determines the specific agencies, tax periods, records, deliverables, responsibilities, and exclusions.

Potential options such as an Offer in Compromise, installment agreement, penalty relief, or currently not collectible status are evaluated only when relevant. Mentioning an option is not a recommendation, offer of that outcome, or statement that you qualify. Resolution or representation work is separately scoped and priced after diagnosis.

4. Fees and separate service agreements

The website lists IRS Triage at $2,200 and combined IRS + California FTB Triage at $2,500. Selecting a tier or sending an inquiry does not charge you. Scope, payment timing, any applicable review credit, cancellation, and refund terms must be confirmed in your written engagement agreement before purchase.

No credit toward later resolution work is promised unless expressly agreed in writing. This website does not process payments.

5. Deadlines and urgent collection action

A request or Triage engagement does not itself suspend collection activity, extend a filing or appeal deadline, release a levy, or stop a garnishment. You remain responsible for deadlines unless a written engagement specifically assigns a task to us. Do not assume a deadline is being monitored or addressed merely because you contacted us.

If you have received a Final Notice, levy, wage garnishment, or another urgent notice, call 909-570-1103 promptly and seek timely professional assistance. Contacting us does not promise immediate availability or agency action.

6. No promised outcome or agency timeline

Findings and recommendations depend on accurate information, available records, applicable law, and agency decisions. No particular reduction, settlement, payment amount, penalty relief, hardship status, refund, collection action, or completion date is promised. Estimated timing may change with record availability and agency response times.

Illustrative examples are not client results. Past results do not predict another taxpayer's outcome. Bracketed labels on this website identify unapproved or incomplete content and are not service commitments or evidence of results.

7. Your information and communications

Provide accurate information you are authorized to share. Do not place sensitive identifiers, passwords, or tax documents in the request form. An inquiry is not automatically protected by attorney-client privilege; any available tax-practitioner privilege is limited and depends on the circumstances.

See our Privacy Policy for information handling and contact choices. Permission for inquiry-related contact is not an agreement to unrelated marketing.

8. Website use and outside services

Do not misuse this website, submit unlawful content, impersonate another person, or interfere with its operation. Website text, branding, and report designs belong to their respective owners. You may view and print materials for personal use; other rights are not granted by these terms.

Links to outside services are provided for convenience. Their availability and terms are controlled by their operators. Tax Debt Consultants LLC is a private firm, not affiliated with the IRS or California FTB.

9. Availability, legal rights, and changes

We seek to keep information accurate but do not promise that the website will always be available, complete, or free of errors. Nothing in these terms waives rights that cannot lawfully be waived or limits professional duties imposed by law. Updated website terms will be posted with an effective date; they do not retroactively change a signed engagement agreement.

10. Questions and service requests

Tax Debt Consultants LLC
1255 West Colton Avenue, Suite 535
Redlands, California 92374
909-570-1103
info@taxdebtconsultant.com